Hai Guys I have an NCR POS System, with Windows 7 (64 Bit). I have very difficultly setup and installed NCR 7197 Receipt printer. Thru Edge port and its is connected thru port 5. In RSM software at POS printer diagnostics the test print is working, But I want the NCR 7197 printer to make it default printer for windows. Wherein I can be able to use it with other applications on windows. In control panel the device is showing but not as printer.
When I try to 'Add Printer' I'm unable to get the NCR printer details even though I search with Windows update list of printers. Please help me with this. Hello Joe, Welcome to Microsoft Community forum. I would appreciate if you can provide us the following information to help us understand the issue better. Is the printer showing under devices and printer list?.
Is the computer wired connected to printer or wirelessly?. Have you checked the drivers, are they updated?
Try the steps provided below and check if it helps. Method 1 This tutorial is designed to help you identify and fix common printer problems in Windows, including print errors, print spooler errors, and other issues that could prevent you from printing. Fix printer problems Method 2 You can run this Microsoft Fixit to get the device detected automatically and driver installed Diagnose and fix printer and printing problems automatically Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.
Technical Information Brand Name: NCR Model Number: 7197 Printer Result: Monochrome Connection Technology: Ethernet Read Also: provides download printer drivers for Driver Printer NCR 7197 link leads directly from the official website you can download Canon easy-just one click, to get the download link can be found below! Compatibility – Operating System (OS) Windows 8.1 / Windows 8.1 (x64) / Windows 8 / Windows 8 (x64) / Windows 7 / Windows 7 (x64) / Windows Vista / Windows Vista (x64) / Windows XP / OS X v10.9 / Mac OS X v10.8 / Mac OS X v10.7 / Mac OS X v10.6 / Yosemite/ Linux.